Saying the limit
From complaint to request
What you learn hereTurn a complaint into a request that can be acted on —the fact, one concrete ask, and who it goes to— and read the answer as information about the place, not as a mark for how you said it.
This page summarises the lesson and cites its sources. The full lesson —animated, narrated, with its practice— opens with the Lifetime Pass, along with the rest of the course and everything to come.
See the Pass — CA$39 →SourcesSpeed, Goldstein & Goldfried, 2018 (review: “a forgotten evidence-based treatment”) · a meta-analysis of 12 trials, n ≈ 503, in social anxiety · Bower & Bower, 1976 · Linehan, 2015 — none of them measured rosters or staffing · Updated 2026-07-25